Frequently Asked Questions

Everything you need to know about TuffStuff gear.

What is the typical shipping timeframe?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.

How do I initiate a return or exchange?

We offer a 30-day return policy. Simply visit our Returns Portal with your order number and email address to generate a prepaid shipping label.

Are TuffStuff garments true to size?

Most of our apparel follows standard athletic sizing. We recommend checking the detailed size guide on each product page for specific measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

How should I care for my TuffStuff apparel?

To maintain fabric integrity, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or fabric softeners.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.